Size or model exchange can only be requested on selected items of APPAREL, HELMETS and ARTICLES IN SIZE. For all other items (not in size) such as: accessories, top cases, accumulators, etc., it will be possible to return the goods with a refund and then place a new order.
If the return comes from ITALY and you wish to book our courier service, the transport fees will be:
VALUE OF THE PURCHASED ITEM | CHANGE FEES |
| | |
from € 0,00 | to € 198,99 | € 12,00 |
from € 199,00 | up | € 6,90 |
| | |
Rates valid from 10.03.23 and in the purchase orders where explicitly stated.
If the return is coming from ANOTHER EUROPEAN UNION COUNTRY and you wish to book our courier service: transport fees will be €35.00.
If the return comes from OUTSIDE THE EUROPEAN UNION: the customer must take care of the transport himself (outward and return to/from Italy).